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(SanDiego.CityRegions.Com, October 17, 2014 ) SAN DIEGO, CA -- The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, will bring the world’s top services industry experts together under one roof at the Technology Services World (TSW) 2014 Service Transformations conference, being held at the ARIA resort and casino, October 20-22. TSW is the premier source of peer learning, networking, and idea sharing within the technology services sector.
Services experts from around the world will convene to learn how to prepare their organizations for what lies ahead in technology services. At TSW Service Transformations, presenters will share insights and lessons learned on their paths to organizational and professional success. Industry practitioners and thought leaders from pacesetting organizations will provide powerful insights and practical guidance in sessions that align with the conference theme of achieving profitable growth through services.
The solutions providers that will converge in the world-renowned TSW | EXPO cover a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of participating providers includes ANCILE Solutions, Changepoint, Convergys, CSS Corp, FinancialForce.com, LivePerson, LogMeIn, NetSuite, PwC, ServiceSource, Sutherland Global Services, Sykes Enterprises, Transversal, and Verint.
Eight of the exhibiting companies’ customers will also deliver case-study sessions highlighting collaboration between service practitioners and their providers, and will be featured in the “Services Technology Advantage” track on Tuesday, October 21 from 9:45 a.m. to 10:45 a.m. The scheduled sessions include co-presentations by: CSS Corp and Pluribus Networks, ServiceSource and Cisco Systems, Verint Systems and Wipfli, Changepoint and Slalolm Consulting, FinancialForce.com and VCE, PwC and HP, NetSuite and BMC Software, and Convergys, Juniper Networks, and NetApp.
“TSW | EXPO Theater Breakout Sessions” will also take place in the TSW | EXPO on October 21, providing the opportunity for TSIA partners to present their offerings, oftentimes with a customer co-presenter. These presentations give attendees a real-world, in-depth look into today’s hottest products and services in a group setting conducive to Q&A and application-specific scenarios. Featured presenters are: (co-presenters) Sykes Enterprises and Sony Electronics, LivePerson, ANCILE Solutions, and LogMeIn.
“We are excited to pay tribute to this fine group of industry-leading organizations participating in the TSW EXPO this fall,” said John Ragsdale, vice president of technology and social research for TSIA. “Their technologies and solutions define the cutting edge in our industry, and we look forward to sharing and networking with these world-class providers.”
Also taking place at TSW are the Fall 2014 TechBEST Awards, which represent the voice of the TSIA global community in the categories of “Best in Adoption” and “Best in Show”. Verint, LivePerson, and Changepoint will be featured as finalists for “Best in Adoption”. The winners of the Fall 2014 TechBEST Awards will be announced on Monday and Tuesday evenings during the receptions held in the TSW | EXPO.
From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and much more, the TSW | EXPO delivers the industry's most innovative solutions that help services organizations to thrive. More information on TSW 2014 Service Transformations can be found at www.technologyservicesworld.com. The full list of exhibitors who will be present at TSW | EXPO can be found at www.technologyservicesworld.com/expo.
About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and mid-size businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology. TSIA’s editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or connect with us on LinkedIn and Google +.
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Technology Services Industry Association
Trisha Bright
858-674-5491
trisha.bright@tsia.com
Source: EmailWire.Com
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