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(SanDiego.CityRegions.Com, October 11, 2012 ) SAN DIEGO, CA -- The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, will bring the world’s top services industry experts together under one roof at Technology Services World (TSW) 2012 Service Transformations, being held at The Mirage Resort October 15-17. TSW is the premier conference for technology services professionals, with the brightest minds and top decision makers in the market space coming together for three days of high-impact learning and discussions.
Services experts from around the world will convene to learn how to prepare their organizations for what lies ahead by gaining the latest insights about the top issues facing service executives with a focus on how companies can transform their technology services business and adapt to the new “As-A-Service” business model.
The solutions providers that will converge in the world-renowned TSW EXPO cover a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of participating providers includes Aegis Communications Group, Aptean, Bill Rose I.N.C., Bomgar, Call Center Group, Citrix Online Services Division, Clarabridge, Compuware, Coveo, CSDP Corporation, CSS Corporation, DB Kay & Associates, DG Associates, Epiphany, FinancialForce.com, Frank J. Rich & Associates, Genpact, HCL AXON, Impact Learning Systems, ISOdx, Kotler Marketing Group, Lionbridge, Lithium, LivePerson, LogMeIn, Moxie, NetSuite, PwC, SAP, SDL Enterprise Technologies, serVelocity, Service 800, ServiceSource, ServiceXRG, Servigistics, Stone Cobra, Support Center University, Sutherland Global Services, SYKES, Systran, TeamSupport.com, Tenrox by PowerSteering Software, TSANet, Value and Pricing Partners, Telvista and Verint Systems, Walker, and YIDATEC.
Eight of the exhibiting companies will also deliver co-presented case-study sessions highlighting collaboration between services providers and their customers will be featured in the “Services Technology Advantage” track on Tuesday, October 16 at 9:45 a.m. The scheduled sessions include presentations by: NCR, Vertafore and Compuware, ADP and PwC, Riverbed and Stone Cobra, Snapfish.com and LivePerson, Carestream and ServiceSource, Tokyo Electron America and Coveo, Telvista and Verint Systems, and Bullhorn and NetSuite.
“TSW EXPO Theater Solution Sessions” will take place in the TSW EXPO on October 16 featuring presentations from: SYKES, Mycom and Epiphany, Lam Research and Servigistics, and Eastman Kodak Company and Genpact.
From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and much more, the TSW EXPO delivers the industry's most innovative solutions that help services organizations to thrive. More information on TSW 2012 Service Transformations can be found at www.technologyservicesworld.com, while TSW EXPO details can be found at www.technologyservicesworld.com/expo.
About TSIA
The Technology Services Industry Association (TSIA) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. TSIA brings the technology services industry together. www.tsia.com
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TSIA
Suzanne Hite
410-774-5322
suzanne.hite@tsia.com
Source: EmailWire.Com 
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